by Emrys Westacott
Recently, I was waiting to board an American Airlines flight from Boston to Rochester, when, along with ten of my fellow passengers, I was summoned to the desk in front of the boarding gate. There we learned, by listening intently to what the AA gate agent told the first passenger in line, that we were being bumped from the flight, that AA would try to find alternative flights for us, and that we would each receive a voucher worth $250, redeemable on AA bookings, valid for one year.
Of the eleven victims, reactions were mixed. Most of us chunteringly but passively accepted our fate. But two or three individuals kicked up nasty. One woman smacked her hand on the counter in front of the agent and declared loudly, “Listen. I’m not interested in your excuses. I am getting on that plane!” A tall man with an incredulous sneer fixed on his face continually informed both the AA agents and the rest of us for the next half hour that the reason they were giving for why we had to be bumped was “bullshit, pure bullshit.”
He seemed to have a point. The reason provided for why we were being bumped was that, given its required fuel load, this particular plane would be too heavy with us on board. I’m not sure how many passengers actually boarded the plane, but I would guess it was fewer than sixty; so the ratio of bumped to boarded seemed remarkably high. We all assumed that AA had simply overbooked the flight, as airlines regularly do in order to make more money, and the agents were following a script which involved feeding us a bogus justification. “Safety regulations require that…..” is always going to sound more acceptable than “Our concern to maximize profits has led us to….”
Asked how they chose whom to bump, the supervising agent said the selection was based on who had checked in last. This, too, seemed dubious since some of us had checked in online the night before. He didn’t mention the fact that bumpees were chosen exclusively from the cheap seats, although this is standard practice.
Still, every cloud, etc. Observing the behaviour of the outraged and vocal bumpees, provided an occasion for reflection on the ethics of dealing with bureaucracy when one feels one is being in some way wronged or treated badly.
First, we need to make a basic distinction between (a) a jobsworth, and (b) institutional bullshit. Read more »

Wine writers often observe that wine lovers today live in a world of unprecedented quality. What they usually mean by such claims is that advances in wine science and technology have made it possible to mass produce clean, consistent, flavorful wines at reasonable prices without the shoddy production practices and sharp bottle or vintage variations of the past.





r a train and someone passed through begging for change. I’ve lived in New York City long enough that I don’t just start taking my wallet out and going through it in crowded public spaces, but beyond that, I don’t have change. I normally don’t carry cash. If I have cash on me its for one of two reasons, either someone has paid me back for something in cash (which in these days of Venmo is increasingly unlikely) or I have a hair or nail appointment where they like their tips in cash. So even if I have cash, it’s bigger bills and certainly no coins. And I’m sure I’m not unusual. I pay for things with credit cards. I pay other people using Apple Pay or Venmo. I mentioned this thought to someone who told me that they had seen someone begging in New York with details of their Venmo account. On the one hand, there seems to be a certain chutzpah to that, after all, if you have a bank account to receive the money in and some kind of smart phone to access it, is your situation as dire as you’re making out? On the other hand, it’s pretty smart. Of course, there are serious privacy issues involved in giving money to a random stranger through an app like Venmo, it’s not private, so I probably wouldn’t do that either, but it’s an interesting idea, if it could be made more anonymous and secure. Apparently, at least in China, 
It has been a little over a week since the redacted Mueller Report was released, and so many words have been spilled that there could be a drought by summer if the umbrage reservoirs are not refilled. Can we just retire the word “closure”?

The attic of Notre Dame cathedral, with its tangled, centuries-old dark wooden beams, was affectionately known as the ‘forest’. The fire that originated up there last week made me think of an early Anselm Kiefer painting Quaternity, (1973), three small fires burning on the floor of a wooden attic and a snake writhing toward them, vestiges of the artist’s Catholic upbringing in the form of the Father, the Son, the Holy Ghost and the Devil. Metaphor meets reality in the sacred attics of stored mythologies.

Last time
It’s rather like changing fonts. Not many would say a change of font will make a parking ticket sting less (although Comic Sans might make it sting more). As endless internet discussions rage about the meaning and content of the Mueller report, altogether too few dissect Robert Mueller’s choice of fonts [1].
A brief scan across global politics generates concerns as to what is actually going on in the politics of many states. Authoritarian regimes have always been with us, and will probably be with us for some time to come. Of greater concern is the emergence of political leaders in liberal democracies who espouse a politics which resonates with the past: a politics of nationalism, and nativism, and the inward-looking thinking that is associated with those ideologies. This trend, in what I would call a ‘regressive politics’, is in opposition to the process of globalisation.