by Sarah Firisen
Two months ago, COVID lockdown was still new; in the US it was horrific that 3,000 people had died and I wrote about some possible longer-term technology innovation that might come out of this crisis. Fast forward to today and the US has just passed an unimaginable, grim milestone, 100,000 dead. And while states are starting to emerge, some slowly, some too quickly, from the most extreme aspects of the lockdown, it’s becoming very clear that some things may be changed permanently, or at least for a very long time to come.
Back in March, I wrote about the resistance to telecommuting that I used to face from bosses and colleagues who questioned what I was really doing if I wasn’t sitting in the same space as them all day. One of the answers I’ve given over the years is that unless you’re sitting next to me all day long and looking over my shoulder at my computer, you don’t know what I’m doing most of the time anyway. Instead, you should judge me on my output. Famously Marissa Mayer, on taking over Yahoo, banned telecommuting, “Speed and quality are often sacrificed when we work from home,” the company’s human resources director told employees.” But the truth is, we all know how much time can get frittered away in offices with water cooler chatter and coffee break flirtations, endless seemingly pointless meetings and “quick” breaks to pop out and buy something.
Two months ago, though it seems like so much longer, I said, “we’ve all been thrust into a great social experiment to see just how productive, perhaps more rather than less even, the entire workforce will be working remotely.” Well, it’s Memorial Day weekend and the verdict is in: turns out, we’re all pretty productive, even more so than we were before in fact. We’re using the time that we used to spend showering and commuting to sit down with a cup of coffee and start responding to emails at 7 am. Even with the distractions of home schooling and sharing our spaces with partners and pets, it turns out that most people don’t need even the illusion of managerial constant monitoring of their physical selves to get them to do their jobs. And a lot of companies have taken note. More than that, they’ve realized just how much money they’ve saved as they’ve stopped paying for WeWork space, dropped pricey office leases and T&E has basically plummeted to almost nothing as we’ve all realized that we didn’t need to fly across the country for that one hour client meeting after all and instead could have conducted it on Zoom all along. Corporate America’s conclusion: if we can all be just as productive, maybe more so, sitting on our sofas AND they can save millions in expenditure, then let’s just keep doing this. Read more »