by Sarah Firisen
I have a friend who is a travel agent. The days when we all talked on the phone to travel agents in order to book any travel are long gone. These days, for the most part, travel agents, the actual human ones, deal with business travel and high end travel for elites. My friend was telling me about being contacted by a client who was the high end elite type, at 3am, saying her email wasn’t working and could my friend text her their itinerary. Now putting aside the obnoxious behavior in expecting a reply from anyone at 3am, my first response was “doesn’t she use Tripit?” Or Google Trips, or even the airline mobile apps? At any given time, I can find all my travel details in all of those ways and sometimes others (business trips get automatically put in my Google calendar). Travel is so automated and online now, it’s amazing to me that anyone wouldn’t take advantage of these tools.
There’s a lot of hand wringing, actually maybe not enough, about automation taking jobs. But even before it has a serious impact on the labor market, it has changed a lot of other things. This Atlantic article points out that it already, and in fact for many years, has impacted how we interact with people who work at banks, stores, car parks. It’s impacted how those buildings are constructed in fact – these days, it’s rare to find a US bank that doesn’t have a large ATM foyer. I hadn’t thought about it until I read this article, but ATMs were some of the first large scale automations to really impact our day-to-day lives in a major way. Of course, these days I rarely use an ATM either; I don’t use a lot of cash and I deposit the rare check I get sent through my bank’s mobile app. Read more »




Although some may be heralding the end of free speech, 2018 has been a year of far-reaching debate and discussion. In the coming months, we can anticipate attending or streaming discussions ranging from such topics as the role of race in American politics to the nature of truth, from existential threats posed by artificial intelligence to the value of religion.


How can we toggle the immune system’s “off switch”? How do we deactivate the cells and molecules which form an essential line of defense for our body and protect us against invading pathogens once their job is done? Persistent inflammation after pathogens are eliminated can be very harmful to the body because oxidants and other injurious molecules produced by immune cells end up attacking the body’s own tissues and organs instead of the pathogens.
For someone who spent most of his life trying to get on Page Six, (the New York Post’s iconic gossip column), hitting Page One was pay dirt for Donald Trump. Now that he’s there, he means to stay there, devouring our attention for the foreseeable future. One could even argue that all his lies and deplorable actions are motivated by a single, sorry ambition, to be the center of attention at all times and in all places. Outrage sells.



It turns out you learn a lot when you write a book. This may seem counterintuitive. Perhaps you think, “Well, that’s dumb. If you write a book about something you should already be an expert on it.”