Errol Morris is not a humanist. Or at least he's repeatedly claimed not to be one. In fact, he's gone so far as to label himself a misanthrope, a pessimist, a perpetual bemoaner of the human condition and the hopeless, delusional humans eternally walled in by it. But his filmography would seem to give the lie to his assertions. In all of Morris' movies, but especially in this, his first, his attentiveness to and curiosity about humanity, confused or trapped though it may be, is made obvious by every conversation, every shot, every observational choice.
Known as an examiner of the fanciful personal worlds — intellectual cocoons, really — that people build around themselves, he doesn't exempt himself from the diagnosis. Perhaps, then, he's as unable to achieve full self-awareness as his subjects are. Maybe that's why he can insist his own distaste for the human race when the truth is more complex. Gates of Heaven is not the work of a man with an abjectly dim view of humanity; it feels like nothing so much as the product of a questioning mind, a probing demeanor and a highly unorthodox kind of love.
Not every viewer will agree with this. There's a good chance that no other viewer will agree with this, as everyone seems to come away from the film with entirely different ideas about what it thinks, what it argues, what it explains, what it's “about.” By design or by chance, Morris has crafted an artwork that brightly reflects back whatever themes an audience happens to bring into it. The result is a film you can watch over and over again, undergoing a different set of revelations in each screening. Roger Ebert, one of the picture's earliest champions, may have been the first to realize this. “I have seen this film perhaps 30 times, and am still not anywhere near the bottom of it,” he wrote in 1997. “All I know is, it's about a lot more than pet cemeteries.”
But on a concrete level, it's about pet cemeteries. You can frame it as a tale of two of them, one good-intentioned but failed; another successful but, in some ineffable way, bothersome. Through a series of narration-free interviews, Morris spends the film's first half telling the story of Floyd McClure, would-be Los Altos pet cemetery entrepreneur and living definition of the term simpleton. He'd hoped to build a veritable “garden of Eden” to honor the departed domestic critters who have so loved and been loved, but the sales projections didn't pan out. He and his weary investors relate the tale of their clients' dispossessed pet caskets, which had to be exhumed and relocated to the slicker, more solvent Bubbling Well Pet Memorial Park.
