Do ‘Griefbots’ Help Mourners Deal With Loss?

Tim Reinboth in Undark:

Various commercial products known as “griefbots” create a simulation of a lost loved one. Built on artificial intelligence that makes use of large language models, or LLMs, the bots imitate the particular way the deceased person talked by using their emails, text messages, voice recordings, and more. The technology is supposed to help the bereaved deal with grief by letting them chat with the bot as if they were talking to the person. But we’re missing evidence that this technology actually helps the bereaved cope with loss. Humans have used technology to deal with feelings of loss for more than a century. Post-mortem photographs, for example, gave 19th century Victorians a likeness of their dead to remember them by, when they couldn’t afford a painted portrait. Recent studies have provided evidence that having a drawing or picture as a keepsake helps some survivors to grieve. Yet researchers are still learning how people grieve and what kinds of things help the bereaved to deal with loss.

An approach to grief that focuses on continuing bonds with the deceased loved one suggests that finding closure is about more than letting the person go. Research and clinical practice show that renewing the bond with someone they’ve lost can help mourners deal with their passing. That means griefbots might help the bereaved by letting them transform their relationship to their deceased loved one. But a strong continuing bond only helps the bereaved when they can make sense of their loss. And the imitation loved ones could make it harder for people to do that and accept that their loved one is gone.

More here.