Hi, Mr. W. B. Yeats, this is Ciaran from IT

Alyson Favilla in McSweeney’s:

Right—right—

No, I hear you, things sound pretty stressful over there. How about this, I’ll open the support ticket on my end, and you can talk me through the issue over the phone, okay? Great.

Uh-huh, yeah, I can see why that might be an issue. I have to ask—did you try turning the falcon off and on again?

Right, definitely not ideal.

Oh, true, things do fall apart, but you’re not due for a replacement work computer (a 15″ MacBook Air, it says here) until next year, so let’s see if we can get the current system back up and running.

More here.