Brishen Rogers in the Boston Review:
For more than a decade, scholars, journalists, and tech leaders have focused on two ways that data-driven technologies are altering jobs: by automating tasks and therefore displacing certain workers, and by discriminating on the basis of race, sex, national origin, or disability. Those are critical issues, but surveillance technologies are having another effect on work as well. Companies across today’s vast service economy are using such technologies as tools of class domination, deploying them to limit wage growth, prevent workers from organizing, and enhance labor exploitation. Workers’ increasing resistance to surveillance is therefore also a process of class formation—and reforms that support such resistance could encourage a more democratic politics of workplace technology.