Defying the Data Priests

Matthew B. Crawford in The New Atlantis:

I have no expertise in antitrust. I come to you as a student of the history of political thought.

The convenience of the smart home may be worth the price; that’s for each of us to decide. But to do so with open eyes, one has to understand what the price is. After all, you don’t pay a monthly fee for Alexa, or Google Assistant.

The Sleep Number bed is typical of smart home devices, as Harvard business school professor Shoshana Zuboff describes in The Age of Surveillance Capitalism. It comes with an app, of course, which you’ll need to install to get the full benefits. Benefits for whom? Well, to know that you would need to spend some time with the sixteen-page privacy policy that comes with the bed. There you’ll read about third-party sharing, analytics partners, targeted advertising, and much else. Meanwhile, the user agreement specifies that the company can share or exploit your personal information even “after you deactivate or cancel” your Sleep Number account. You are unilaterally informed that the firm does not honor “Do Not Track” notifications. By the way, its privacy policy once stated that the bed would also transmit “audio in your room.” (I am not making this up.)

More here.